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Hi Violet, this is a secret message…

Dear Violet, this is a secret message. A blog actually, one that has nothing to do with the business objectives, but is still very important to me. To be honest, a blog I shouldn’t even be writing, which I’m going to publish anyway. The reason I’m writing this blog now, is because we’ve come to the end of an era. You’re leaving Buzzcapture.

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With these 7 pillars, you can map your online reputation for your company

The base of reputation management starts with good monitoring: mapping, protecting and improving online reputation. Therefore you must clearly define what you need monitoring and which information is important for your organization? Just as important is making sure the information is brought to the attention of the right people in an understandable and feasible manner. An efficient and effective information stream leads to awareness and (when necessary) action. 

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Ayolt de Roos New Online Marketer Buzzcapture

To help further develop the online presence and findability of Buzzcapture, Ayolt de Roos has been included in the marketing team as the new Online Marketer. In his role, Ayolt will be responsible for managing all online content, making the right social advertising decisions and translating the collected data into actionable insights. This all with the goal to increase the brand awareness and conversion of Buzzcapture.

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5 questions for: Ruurd Jansen, NS

A monitoring tool and the use of (social) media monitoring has become an everyday practice for many big and small organizations. Next to this, a (social) media tool has become a crucial element in the information flow, strategy and reputation management of organizations. Every month Buzzcapture asks a Communication and Reputation Management expert 5 questions about (social) media monitoring (SMM). This month: Ruurd Jansen, senior reputation & brand analyst for NS (Dutch Railways).

Marketingfacts has published this interview with Jansen.

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Job: Development Intern

Are you passionate about big data, scalability problems or cool data visualisations? Then team Buzzcapture is looking for you! We are working on the latest trends in media monitoring and for the second year in a row we have been chosen as one of the best media monitoring tools worldwide. We have an informal yet ambitious culture, our team of developers and social media consultants works from the center of Amsterdam and we are looking right now for a intern development.
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Job: software tester / test automation developer (16/20 hours a week)

Are you passionate about big data, scalability problems or cool data visualisations? Then team Buzzcapture is looking for you! We are working on the latest trends in media monitoring and for the second year in a row we have been chosen as one of the best media monitoring tools worldwide. We have an informal yet ambitious culture, our team of developers and social media consultants works from the center of Amsterdam and we are looking right now for a Software Tester / Test Automation Developer for 16-20 hours a week!
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4 tips to avoid unpleasant surprises as spokesperson

As PR manager and or spokesperson, you are responsible for the online and offline reputation of your brand. Spokespersons and PR managers are important for organizations when things go well, but perhaps even more important if it is not going well. Anything a spokesperson says has the potential to be put under a magnifying glass by the media. Any small slip made can have immediate effect on the reputation of an organisation. A crisis can occur anytime.

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Fact checking with Carina (Research & Insights Manager, Buzzcapture)

The people at Buzzcapture (so called Buzzies) are proud of the work they deliver. From a new feature release to working towards an insights deadline. We defined our core values and one of them is ‘true experts’. In this series (Fact checking with…) you will meet the experts at Buzzcapture.  

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The online reputation of Dutch energy suppliers analyzed

Before the social media era, organizations were mainly used to transmit information, preferably via mass media. Not only do you have to organize incoming communications (call center, webcare) differently these days, but also better. Brands are also required to participate immediately with a relevant response.

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Trump’s president: Netherlands as responding to social media

What a night. After months of campaigning there was finally the big climax of the election campaign in the USA between Donald Trump and Hillary Clinton. In this blog we set out how the Netherlands experienced this election night when Trump became president. We did research on Dutch social media during the overnight hours. What stands out?

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ING starts with WhatsApp service for journalists together with Buzzcapture

On November 3,2016 Dutch ING Bank, in collaboration with Buzzcapture, will commence a pilot with a new service for journalists: ING News via WhatsApp. Journalists who register for the service form that date will receive daily news alerts about and from ING. Both ING Netherlands and the ING Group commence the pilot with a separate phone number. ING expects to be able to respond more quickly to current events and relevant news as well as to inform only relevant journalists.

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Fact checking with Alex (CEO, Buzzcapture)

Some questions always pop-up when we give lectures, master classes or in prospect pitches. Even existing clients sometimes don’t know all our products and services. Let’s get things straight and interview our CEO Alex van Leeuwen. About what we do, why and what the future looks like.

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Buzzcapture’s Brand Monitor listed as one of the 10 Best Social Media tools globally

For the second year in a row, Buzzcapture’s Brand Monitor has been chosen as one of the best social media monitoring tools worldwide. The renowned Swiss media research company Goldbach Interactive studied 180 social media monitoring tools and distilled the Top-10 from there.

The reputation analysis tool (Brand Monitor) of Buzzcapture aggregates all media types, including offline channels such as print media, radio and television. This is a great advantage for reputation managers and communication specialists that need to stay on top of what’s being said while having access to metrics such as reach, geo-data, influencer marketing and media value, on a global level.

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Reputation Management: 5 tips for optimal use of your tool

The diversity and scope of social media has presented new and exciting opportunities to enhance the reputation of your business. It also presents corresponding risks. Since there are minimal restrictions on material that can be published online, Online Reputation Management (ORM) is now more critical than ever

Reputation management with a tool: how does that work exactly?

Obviously you want to keep an eye on your reputation and respond and manage where necessary. A monitoring tool is an addition to your communication strategy in this process. Not only to always stay informed, but also to keep an eye on the active stakeholders themselves, while staying on top of possible hazards and opportunities. If you purchase a tool you can imagine that you can soon not see the wood for the trees with all that data being picked up online. In this respect it is extremely important that you use the tool in the right way – aligning it with your communication objectives. How do you do that? Below I sketch 4 tips to always keep abreast of your online reputation.

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Job Vacature: ‘Backend Python Developer’ Amsterdam

Are you passionate about big data, scalability problems or cool data visualisations? Then team Buzzcapture is looking for you! We are working on the latest trends in media monitoring and for the second year in a row we have been chosen as one of the best media monitoring tools worldwide. We have an informal yet ambitious culture, our team of developers and social media consultants works from the center of Amsterdam and we are looking right now for a new Backend Python Developer.

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Buzzcapture official sponsor of Startup Fest Europe 2016

Between 24 and 28 May 2016 the Netherlands is the beating heart of the global startup community. Thousands of people from all around the world will get together to shape the future of the new economy. Among them will be entrepreneurs, developers, hackers, investors and corporate innovators. The organisation of Startup Fest Europe has managed to invite some impressive names to the Netherlands such as the executives of Apple, Uber, Airbnb and Alphabet.

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Scaling our ElasticSearch cluster

Buzzcapture develops products for analysis and visualisation of social media data, such as interactive dashboards, narrowcasts, infographics and real-time alerts. We scrape and analyse millions of messages from twitter, facebook and other social media 24 hours a day. All this data is stored in an ElasticSearch cluster.

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Quoted tweets provide opportunities for webcare and monitoring

From now on you can see quoted tweets in our Brand Monitor and Buzzcare. A couple of weeks ago Twitter renewed their quote function. This renewed function gives users more space to reply to Tweets. This brings extra opportunities for webcare and monitoring. The extra opportunities that are brought on for webcare and monitoring by quoted tweets are discussed in this blog.
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    Benefits that Buzzcapture offers

  • All-in-one solution for online and offline media
  • Daily e-mail updates
  • Manual or automatic sentiment analysis
  • Measure your ROI and media value
  • Create dynamic reports
  • Integrated social CRM tool
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